Shipping Policy

At Tara’s Vault, we want your jewelry to arrive safely, securely, and beautifully. Please review the information below regarding order processing, shipping, and delivery.

Complimentary Shipping

Tara’s Vault offers complimentary standard shipping on all U.S. orders.

Expedited and overnight shipping options may be available for an additional charge. Selecting expedited shipping does not reduce the processing or production time required before your order is ready to ship.

In-Stock Items

Some of our most popular pieces are available in stock and typically ship within 2–7 business days after your order is placed.

Once your order has shipped, you will receive an email confirmation containing your FedEx tracking information.

Made-to-Order Items

Some Tara’s Vault pieces are made to order and may take up to 3 weeks to create and ship.

The estimated ship date will be provided on the product detail page and during the order process.

Made-to-order pieces typically ship on or before the estimated ship date. Occasionally, additional time may be required due to production schedules or our quality-control process. We want every piece leaving our vault to meet our standards before it reaches yours.

Expedited or overnight shipping may be available for an additional charge; however, expedited delivery applies only after your jewelry has completed production and processing. Made-to-order items may still require up to approximately 2–3 weeks before shipment.

Secure FedEx Delivery

Once your order ships, you will receive an email confirmation with your FedEx tracking number.

For the security of your jewelry:

• A signature is required for all FedEx deliveries.
• We ship only to valid physical addresses and do not ship to P.O. Boxes.
• For security purposes, the shipping address cannot be changed after an order has been placed.
• Once an order has shipped, Tara’s Vault is unable to redirect the package to another address.
• FedEx will generally make up to three delivery attempts. If delivery cannot be completed, the package may be returned to Tara’s Vault. If this occurs, we will contact you to determine the appropriate next steps.

Multi-Item Orders

Orders containing multiple items will ship together by default.

If your order contains products with different estimated ship dates—for example, an in-stock piece and a made-to-order piece—the entire order will ship once all items are ready.

If you would prefer to receive available items separately, please contact us. Additional shipping charges may apply to split shipments.

Delivery Delays

Delivery estimates are not guaranteed. Tara’s Vault is not responsible for shipping delays caused by circumstances outside of our reasonable control, including severe weather, carrier delays, incorrect or incomplete shipping information, or other disruptions affecting the carrier.

Risk of Loss

Risk of loss and title for merchandise purchased from Tara’s Vault pass to the customer upon our delivery of the merchandise to the shipping carrier, to the extent permitted by applicable law.

Shipping Questions

Have a question about your order or shipment? We’re here to help.

Please contact our Customer Service team at customersupport@tarasvault.com for assistance.